Custom Sensor Solutions

Customized sensor solutions for demanding applications

STS develops custom sensor solutions for applications where standard sensors reach their limits. Thanks to modular product platforms and flexible configuration options, sensors can be precisely tailored to specific measurement tasks.

Among other things, measurement ranges, output signals, materials, and connection options can be individually configured. This results in sensor solutions that can be precisely integrated into existing systems and operate reliably even under demanding operating conditions.

Development takes place in close collaboration with customers—from technical analysis through prototyping to series production.

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An excerpt of the solutions that we have already successfully implemented for customers

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Nuclear fusion of the future: how the ITER project works

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Explosion protection device for pressure and level measurement on tank systems

Explosion protection device for pressure and level measurement on tank systems

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Why customized sensor solutions from STS?

Not every application can be optimally solved with a standard sensor. Special installation situations, specific media, or extreme operating conditions often require customized sensor solutions.

STS combines engineering experience with modular product platforms to develop sensors that are precisely tailored to the respective application.

Key benefits at a glance

  • Sensor solutions precisely tailored to the application
  • Configurable measuring ranges, output signals, and materials
  • Integration of additional measured parameters possible
  • Robust designs for demanding environments
  • Precise calibration and reliable long-term stability

 

Where customized sensor solutions from STS are used

Customized sensor solutions are primarily used where standard products are not sufficient or special requirements must be met.

Examples of application areas

  • Water and environmental engineering
  • Energy and power plant applications
  • Industrial and process plants
  • Hydraulic and test systems
  • Long-term monitoring in demanding environments

 

Our technology & variants

Thanks to the modular architecture of the sensor platforms, numerous characteristics can be individually configured. This flexibility enables sensor solutions that can be optimally adapted to existing plants and measurement systems.

Typical customization options

  • Measuring range and measuring principle
  • Output signal and electrical interfaces
  • Housing materials and process connections
  • Design and installation situation
  • Integration of additional measured parameters

At STS, the development of customer-specific sensors takes place in close collaboration with customers and is aligned with the technical requirements of the respective application. A possible development process could look as follows:

  1. Analysis of the measurement task and operating conditions
  2. Selection of suitable sensor technology and materials
  3. Development and testing of prototypes
  4. Calibration and validation of the measurement solution
  5. Series production and integration into the customer system

This results in sensor solutions that operate reliably over the long term and integrate optimally into existing systems.

Frequently asked questions

All Products Order Delivery Billing Service Support

Products

How can I get a quote for a specific product?

You can request a quote via the product page. Alternatively, you can contact us using the contact form on our homepage. To enable us to respond quickly, please provide details of the product, quantity, and—if available—specifications.

Where can I find technical data sheets for the products?

You will find technical data sheets for the respective products on the individual product pages. We also provide additional documents in the download area of our website. If your document is not there, please contact us with your request using the contact form. We will be happy to send it to you.

Can I have sensors customized?

Yes, we also manufacture customized variants on request. Our sales department will be happy to advise you on feasibility, time, and costs. You will find a suitable form for this on our “Customized Sensors” page.  

Can I get sample sensors for testing?

Yes, we are happy to provide you with sample sensors upon request. Please contact us using our contact form and specify which product you would like to test and in which area of application.

How much do sensors with special specifications cost?

Individual variants vary greatly depending on the design. Please let us know your requirements using our contact form. Our sales department will then get in touch with you.

Order

How can I place an order?

You can place your order by phone or directly via our website using the contact form. On the individual product pages, you will find the option to send an inquiry directly.

How can I check the status of my order?

After placing your order, you will receive an order confirmation. If you need an update, our customer service team will be happy to help.

Can I change or cancel my order after placing it?

According to our terms and conditions, cancellations are possible within 24 hours of placing an order. We will review changes or adjustments on a case-by-case basis, as long as the order has not yet been shipped. Please contact our customer service as soon as possible.

Can I change my delivery address or billing address later?

As long as your order has not yet been shipped, it is possible to change the address. Please contact our customer service as soon as possible.

How long will it take to process my order?

After we receive your order, you will usually receive your order confirmation within one business day. If you have a particularly urgent need, please feel free to contact us.

Delivery

Which shipping methods are available?

We ship with parcel services and freight forwarders. Express deliveries or special packaging/shipping requests are possible at any time upon request. Please use our contact form for this purpose.

My package is delayed—what should I do?

Please contact our customer service team. We will check the status and find a quick solution.

How do I get my shipment number (tracking number)?

We do not send automatic tracking links. If you have any questions about the delivery status, please use our contact form. We will get back to you as soon as possible.

Is priority (express) delivery available?

Yes, express shipping or special shipping requests are possible at any time upon request. Just let us know before you place your order—we will find a suitable solution.

What should I do if the goods are damaged or incorrect?

Please contact our customer service department and ideally send photos and a brief description. We will take care of a replacement or correction as quickly as possible.

Billing

How will I receive my invoice?

After your order has been shipped, you will automatically receive your invoice by email. If you have not received it or it has been lost, please contact us using the contact form and select “Invoicing” as the reason. We will send you a copy immediately.

What should I do if I have questions or problems regarding my invoice?

If you have any questions about your invoice, billing address, or payments, please contact us using the “Invoicing” contact form. Please include your order or invoice number if possible so that we can process your request more quickly.

Service

How do I report a warranty claim?

Please report your warranty claim using our warranty form. Send us a detailed description of the problem—ideally with photos. We will then contact you with the next steps.

How does a warranty claim work?

After you have submitted your report, we will send you information on how to proceed. Upon request, we will analyze the device you have sent in. If the case is covered by warranty, you will receive a replacement sensor free of charge within the two-year warranty period.

Do you offer maintenance services?

Yes, we perform maintenance and replace individual components. Please contact us using the contact form. Our service team will be happy to provide you with information on the scope, duration, and costs.

When is customer service available?

Our customer service is available Monday through Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 4:00 p.m. We will respond to messages outside these hours on the next business day.

How quickly will customer service handle my request?

Our team will usually contact you personally within 48 hours. For more complex questions, we will coordinate the next steps together—including scheduling an appointment or callback, if desired.

Support

Where can I obtain certificates, operating instructions, or other documents?

You can request calibration certificates using the contact form. Other certificates are available—if available—in the download center or on the respective product page.

My sensor suddenly isn't working properly—what should I do?

Please contact our customer service team. Describe the problem as accurately as possible in the support form. We will work with you to determine whether repair or replacement is the best option. 

Do the products have standard connections?

The standard connections are listed in the respective data sheet. If you require a special connection type, please fill out the contact form. Please provide your specifications as accurately as possible. We will get back to you as soon as possible.

Can I reorder spare parts or accessories?

Yes, many replacement parts and accessories are available at any time. Simply let us know which product or component you need. Our service team will be happy to help you make your selection.

How can I access your data sheets?

The download area on our website is freely accessible. If you cannot find a specific document, our sales department will be happy to help you and send you the documents directly.
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