Knowledge

Want to stay up to date with new developments and read about fascinating case studies in the world of sensor technology? With this competence platform, we share our findings with you.

Prevent Common Failures in Submersible Transmitters with The VL2000 Wastewater Level Transmitter

Prevent Common Failures in Submersible Transmitters with The VL2000 Wastewater Level Transmitter

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Preventing Corrosion by Aggressive Liquids in the Food Industry

Preventing Corrosion by Aggressive Liquids in the Food Industry

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Sensor Housing Materials for Chemical and Physical Applications

Sensor Housing Materials for Chemical and Physical Applications

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Mud Logging: Pressure Transmitters Must Perform at Peak

Mud Logging: Pressure Transmitters Must Perform at Peak

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Continuous Pressure Measurement in the Low-Pressure Gas Network: Efficient Monitoring Without Civil Engineering

Continuous Pressure Measurement in the Low-Pressure Gas Network: Efficient Monitoring Without Civil Engineering

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Groundwater Decontamination: Robust Piezometers for Contaminated Sites

Groundwater Decontamination: Robust Piezometers for Contaminated Sites

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Fundamentals of Hygienic Pressure Measurement

Fundamentals of Hygienic Pressure Measurement

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A Beginner's Guide: Pressure Transmitters

A Beginner's Guide: Pressure Transmitters

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GDI Engines: Reducing Emissions Under Pressure and Increasing Performance

GDI Engines: Reducing Emissions Under Pressure and Increasing Performance

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The Physical Quantity of Pressure and Different Types of Pressure

The Physical Quantity of Pressure and Different Types of Pressure

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Specific Oil Pressure Measurement

Specific Oil Pressure Measurement

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Secured Ground and Surface Water Monitoring in Romania

Secured Ground and Surface Water Monitoring in Romania

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Water Level Monitoring for Pump Control in Rainwater and Wastewater Tanks

Water Level Monitoring for Pump Control in Rainwater and Wastewater Tanks

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CTD Sensors: Data for a Better Understanding of Our Oceans

CTD Sensors: Data for a Better Understanding of Our Oceans

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Precise Density Measurement for Reliable Gas Flow Measurement

Precise Density Measurement for Reliable Gas Flow Measurement

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Conductivity measurement in natural waters & other liquids

Conductivity measurement in natural waters & other liquids

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Key Differences: Pressure, Level, and Depth Transmitters

Key Differences: Pressure, Level, and Depth Transmitters

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Biofouling and Water Hydrogen: Risks for Piezoresistive Sensors

Biofouling and Water Hydrogen: Risks for Piezoresistive Sensors

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Submersible Level Transmitters: Everything You Need to Know

Submersible Level Transmitters: Everything You Need to Know

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Reliable Level Monitoring in Coal Mining

Reliable Level Monitoring in Coal Mining

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Key Factors to Consider When Choosing the Right Pressure Sensor

Key Factors to Consider When Choosing the Right Pressure Sensor

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Accelerate Pressure Measurements with STS Sensors

Accelerate Pressure Measurements with STS Sensors

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Hope Carrier Hydrogen as a Replacement for Coal, Oil, and Natural Gas

Hope Carrier Hydrogen as a Replacement for Coal, Oil, and Natural Gas

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Hydrostatic Level Measurement: Accurate Monitoring for Liquid Tanks

Hydrostatic Level Measurement: Accurate Monitoring for Liquid Tanks

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Methane Hydrate: The Energy Source of the Future and the Importance of Precise Pressure Measurement Technology

Methane Hydrate: The Energy Source of the Future and the Importance of Precise Pressure Measurement Technology

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Testing of Proportional Pressure Regulators in Hydraulic Systems

Testing of Proportional Pressure Regulators in Hydraulic Systems

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SLS01 Sewage Lift Station Kit: The Turn-Key System for Wastewater Depth Measurements

SLS01 Sewage Lift Station Kit: The Turn-Key System for Wastewater Depth Measurements

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Monitor Borehole Water Levels With The MTM3000 Transmitter

Monitor Borehole Water Levels With The MTM3000 Transmitter

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Navigating Efficient Water Level Monitoring with Submersible Transmitters

Navigating Efficient Water Level Monitoring with Submersible Transmitters

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Water Level Monitoring with Pegellogger in Venice

Water Level Monitoring with Pegellogger in Venice

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Correction of Water Level Data for Barometric Pressure Fluctuations

Correction of Water Level Data for Barometric Pressure Fluctuations

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Hydrostatic Pressure Measurement with Piezoresistive Level Sensors

Hydrostatic Pressure Measurement with Piezoresistive Level Sensors

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No Overheating of Lithium-Ion Batteries Thanks to Pressure Measurement

No Overheating of Lithium-Ion Batteries Thanks to Pressure Measurement

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Precise Boost Pressure Measurement in Turbo Engines: Key to Efficiency in Downsizing

Precise Boost Pressure Measurement in Turbo Engines: Key to Efficiency in Downsizing

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Mechanical Simulation in the Preparatory Phase of Demanding Pressure Measurement Tasks

Mechanical Simulation in the Preparatory Phase of Demanding Pressure Measurement Tasks

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No Low-Emission Engine Operation Without Intake Manifold Pressure Sensors

No Low-Emission Engine Operation Without Intake Manifold Pressure Sensors

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Electromobility Increases Pressure

Electromobility Increases Pressure

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Pressure Measurement in Fuel Cell Development for Vehicles

Pressure Measurement in Fuel Cell Development for Vehicles

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Precision Pressure Sensors: Key to Winning in Formula 1 and NASCAR

Precision Pressure Sensors: Key to Winning in Formula 1 and NASCAR

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Geomorphometry for the Analysis of Mediterranean Catchment Areas

Geomorphometry for the Analysis of Mediterranean Catchment Areas

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Applications of Pressure Measurement Technology in the Shipping Industry

Applications of Pressure Measurement Technology in the Shipping Industry

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Precision Under High Pressure: STS Pressure Sensors in Netstal Injection Molding Machines

Precision Under High Pressure: STS Pressure Sensors in Netstal Injection Molding Machines

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Precise Pressure Measurement in Biogas Production: Innovative Solutions for Research and Practice

Precise Pressure Measurement in Biogas Production: Innovative Solutions for Research and Practice

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The Power of Water: Renewable Energy from the Sea

The Power of Water: Renewable Energy from the Sea

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Pressure Measurement Technology in Tire Manufacturing

Pressure Measurement Technology in Tire Manufacturing

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Protection of Pressure Sensors in Abrasive Media: Use of Vulkollan® Membranes

Protection of Pressure Sensors in Abrasive Media: Use of Vulkollan® Membranes

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Measuring the Heartbeats of an Internal Combustion Engine

Measuring the Heartbeats of an Internal Combustion Engine

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Precise Pressure Measurement: Key to Optimizing Electric Oil Pumps

Precise Pressure Measurement: Key to Optimizing Electric Oil Pumps

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Pressure Unlocks the Potential of Compressed Natural Gas

Pressure Unlocks the Potential of Compressed Natural Gas

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The Diesel Effect in Hydraulic Systems: Material Damage is the Consequence

The Diesel Effect in Hydraulic Systems: Material Damage is the Consequence

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Pressure Peaks in Hydraulic Systems: Risks for Sensors and Equipment

Pressure Peaks in Hydraulic Systems: Risks for Sensors and Equipment

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Research Project DeichSCHUTZ: Secured Measurement Results for Dry Shores

Research Project DeichSCHUTZ: Secured Measurement Results for Dry Shores

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Nuclear fusion of the future: how the ITER project works

Nuclear fusion of the future: how the ITER project works

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Explosion protection device for pressure and level measurement on tank systems

Explosion protection device for pressure and level measurement on tank systems

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Mud Pulse Telemetry: Transmitting MWD Data Using Pressure Transmitter

Mud Pulse Telemetry: Transmitting MWD Data Using Pressure Transmitter

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Oil Prospecting Beneath the Seafloor

Oil Prospecting Beneath the Seafloor

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Energy Storage for Offshore Plants Using Compressed Air Technology

Energy Storage for Offshore Plants Using Compressed Air Technology

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Reliable Level Sensors for Climate Protection in Russia

Reliable Level Sensors for Climate Protection in Russia

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Monitoring Water Levels in Glacier Lakes: Early Warning for Natural Hazards

Monitoring Water Levels in Glacier Lakes: Early Warning for Natural Hazards

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Frequently asked questions

Products

How can I get a quote for a specific product?

You can request a quote via the product page. Alternatively, you can contact us using the contact form on our homepage. To enable us to respond quickly, please provide details of the product, quantity, and—if available—specifications.

Where can I find technical data sheets for the products?

You will find technical data sheets for the respective products on the individual product pages. We also provide additional documents in the download area of our website. If your document is not there, please contact us with your request using the contact form. We will be happy to send it to you.

Can I have sensors customized?

Yes, we also manufacture customized variants on request. Our sales department will be happy to advise you on feasibility, time, and costs. You will find a suitable form for this on our “Customized Sensors” page.  

Can I get sample sensors for testing?

Yes, we are happy to provide you with sample sensors upon request. Please contact us using our contact form and specify which product you would like to test and in which area of application.

How much do sensors with special specifications cost?

Individual variants vary greatly depending on the design. Please let us know your requirements using our contact form. Our sales department will then get in touch with you.

Order

How can I place an order?

You can place your order by phone or directly via our website using the contact form. On the individual product pages, you will find the option to send an inquiry directly.

How can I check the status of my order?

After placing your order, you will receive an order confirmation. If you need an update, our customer service team will be happy to help.

Can I change or cancel my order after placing it?

According to our terms and conditions, cancellations are possible within 24 hours of placing an order. We will review changes or adjustments on a case-by-case basis, as long as the order has not yet been shipped. Please contact our customer service as soon as possible.

Can I change my delivery address or billing address later?

As long as your order has not yet been shipped, it is possible to change the address. Please contact our customer service as soon as possible.

How long will it take to process my order?

After we receive your order, you will usually receive your order confirmation within one business day. If you have a particularly urgent need, please feel free to contact us.

Delivery

Which shipping methods are available?

We ship with parcel services and freight forwarders. Express deliveries or special packaging/shipping requests are possible at any time upon request. Please use our contact form for this purpose.

My package is delayed—what should I do?

Please contact our customer service team. We will check the status and find a quick solution.

How do I get my shipment number (tracking number)?

We do not send automatic tracking links. If you have any questions about the delivery status, please use our contact form. We will get back to you as soon as possible.

Is priority (express) delivery available?

Yes, express shipping or special shipping requests are possible at any time upon request. Just let us know before you place your order—we will find a suitable solution.

What should I do if the goods are damaged or incorrect?

Please contact our customer service department and ideally send photos and a brief description. We will take care of a replacement or correction as quickly as possible.

Billing

How will I receive my invoice?

After your order has been shipped, you will automatically receive your invoice by email. If you have not received it or it has been lost, please contact us using the contact form and select “Invoicing” as the reason. We will send you a copy immediately.

What should I do if I have questions or problems regarding my invoice?

If you have any questions about your invoice, billing address, or payments, please contact us using the “Invoicing” contact form. Please include your order or invoice number if possible so that we can process your request more quickly.

Service

How do I report a warranty claim?

Please report your warranty claim using our warranty form. Send us a detailed description of the problem—ideally with photos. We will then contact you with the next steps.

How does a warranty claim work?

After you have submitted your report, we will send you information on how to proceed. Upon request, we will analyze the device you have sent in. If the case is covered by warranty, you will receive a replacement sensor free of charge within the two-year warranty period.

Do you offer maintenance services?

Yes, we perform maintenance and replace individual components. Please contact us using the contact form. Our service team will be happy to provide you with information on the scope, duration, and costs.

When is customer service available?

Our customer service is available Monday through Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 4:00 p.m. We will respond to messages outside these hours on the next business day.

How quickly will customer service handle my request?

Our team will usually contact you personally within 48 hours. For more complex questions, we will coordinate the next steps together—including scheduling an appointment or callback, if desired.

Support

Where can I obtain certificates, operating instructions, or other documents?

You can request calibration certificates using the contact form. Other certificates are available—if available—in the download center or on the respective product page.

My sensor suddenly isn't working properly—what should I do?

Please contact our customer service team. Describe the problem as accurately as possible in the support form. We will work with you to determine whether repair or replacement is the best option. 

Do the products have standard connections?

The standard connections are listed in the respective data sheet. If you require a special connection type, please fill out the contact form. Please provide your specifications as accurately as possible. We will get back to you as soon as possible.

Can I reorder spare parts or accessories?

Yes, many replacement parts and accessories are available at any time. Simply let us know which product or component you need. Our service team will be happy to help you make your selection.

How can I access your data sheets?

The download area on our website is freely accessible. If you cannot find a specific document, our sales department will be happy to help you and send you the documents directly.

Looking for an individual solution?

Contact us